Event
Convene Hamilton Square, Washington, DC
07 Oct 2025
Cavell Summit North America
The Leading Event For Communication Providers
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What Is Cavell Summit?

Cavell Summit North America delivers a deep dive into the evolving US communications landscape, with a key focus on UCaaS and CCaaS opportunities.

 

This one-day event brings together leading voices from across the industry – telcos, service providers, MSPs and vendors – for a day of insight, strategy and connection. Designed for telcos, service providers and MSPs, Cavell Summit offers a high-impact agenda featuring keynotes, expert panels, roundtable discussions and targeted networking. Cavell’s renowned research team will share exclusive market data and analysis to help attendees make informed decisions and unlock growth opportunities.

 

Whether you are looking to stay ahead of market shifts or connect with strategic partners, Cavell Summit is the place to gain actionable insights and position your business for success.

Agenda Highlights
08:30 - 09:00
Registration And Breakfast

Start your day with fresh coffee, breakfast, and early networking. Connect with fellow attendees and explore the exhibitor booths before the sessions begin.

09:00 - 09:20
How to Enable the Intelligent Workplace

Hosted by Matt Towned, Managing Director.

09:20 - 09:35
Industry Insights

Keynotes from leading vendor Zoom.

09:35 - 10:15
Is Success Defined by Focused Expertise or a Broader Approach?

This panel will explore the challenges service providers, MSPs, and vendors face in balancing specialization with diversification in today’s disruptive market.

10:15 - 10:30
Industry Insights

Keynotes from Bandwidth.

10:30 - 11:25
Networking Break

Take a mid-morning break to recharge and keep the conversations going. Grab a coffee, chat with peers, and meet our booth partners.

11:25 - 11:45
Insights from Cavell Analysts

This panel will feature Cavell’s expert analysts discussing the transformative impact of artificial intelligence on the communications industry.

11:45 - 12:00
Industry Insights

Keynotes from NUSO.

12:00 - 12:40
Platform Choice to Power the Intelligent Workplace

This panel will explore how vendors develop platforms that enable seamless communication, collaboration, and data flow across enterprises and service providers/MSPs.

12:40 - 12:55
Industry Insights

Keynotes from Dstny.

12:55 - 14:00
Networking Lunch

Enjoy lunch while catching up with new connections and exploring the exhibitor booths – many are running demos and giveaways.

14:00 - 14:15
Cavell Industry Insights
Driving GTM Success in Different Markets
Where is the Disruption Coming From?
14:00 - 15:00
Operator Connect Roundtable
14:15 - 14:30
Cavell Industry Insights
14:30 - 15:00
Building the Future of CX - What Does 2030 Look Like?
Rethinking Channel Strategies
Is Voice Dead - Regulation, Security and Opportunities
15:00 - 15:15
CX Industry Insights
15:15 - 15:55
Networking Break

Take a break, grab a coffee, and keep the momentum going. Catch up with peers, continue conversations, or visit the exhibitor booths.

15:55 - 16:25
Metrics, Measurements and Margins - How is Value Being Created in CX?
Unlocking International Growth for Service Providers
Building, Deployment and Monetising AI
15:55 - 16:55
Innovating for Verticals Roundtable
16:25 - 16:55
Transitioning to Be a CX First Provider
Creating Value in a Difficult Market
Emerging Tech Spotlight
17:00 - 17:30
Ask the Analysts

Wrap up the day with Cavell’s expert analysts in this interactive Q&A session. Revisit key insights, challenge perspectives, and dive deeper into the day’s discussions. Bring your questions, engage in dynamic debate, and leave with valuable takeaways to shape your strategy moving forward.

17:30 - 18:30
Networking Drinks Reception

Wrap up the day with drinks and relaxed networking. A great chance to reconnect, swap details, and unwind with fellow attendees.

Gold Sponsors
Silver Sponsors
Bronze Sponsors
Speakers
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Micaela Poirette
Sr. Director of Product Management - Comcast Business
Sam Wilson
Sam Wilson - CEO 8x8
William Rubio
CRO of CallTower
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Join The Cloud Communications Alliance Financial Summit!

While in Washington D.C., do not miss the CCA Financial Summit Experience:

 

October 7: Welcome Dinner & Reception (7:00 PM – 10:00 PM)

 

October 8: Financial Summit (7:30 AM – 1:00 PM), including expert insights, breakfast and lunch.

 

Note: Separate registration required for CCA events.

Find Out More
Why Attend?
Great Networking

Connect with new and existing partners, vendors and channel enablers to exchange ideas, experiences and practical strategies.

Actionable Insights

Get exclusive access to Cavell’s proprietary research, helping you make smarter, data-driven decisions and get clarity on how to position yourself in a crowded market.

Unbiased Environment

As an impartial party in the cloud comms space, we keep our events vendor-neutral and non-biased. We share knowledge and insights to help you better understand the market.

Location
Convene Hamilton Square
600 14th Street NW
888-730-7307

Located in Downtown Washington D.C., steps from the White House and National Mall, this landmark venue offers flexible meeting spaces equipped with advanced technology and high-speed internet access.

Learn more
FAQS
Everything you need to know
Who Should Attend Cavell Summit?
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Service providers, MSPs and channel partners looking for the latest trends, insights and new partnerships.

 

What Is The Dress Code?
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Smart casual.

How Do I Access The Venue?
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Sign in at the main desk with your ID.

Will There Be Food And Beverages?
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Yes – breakfast, lunch, refreshments and networking drinks are included.